We want you to love your SPUNKII Intimacy Cards, but if for any reason you're not completely satisfied, we’ve got you covered.
Our Promise:
If you're not happy with your purchase, we’ll make it right. Whether it's a change of mind or an issue with your order, we’ll ensure your experience is smooth and stress-free.
Returns:
- 30-Day Return Window: You have 30 days from the date of delivery to return your SPUNKII Intimacy Cards. If you’re not satisfied, simply contact us to initiate the return process.
- Condition: To be eligible for a return, the cards must be in new, unused condition. We cannot accept returns for items that have been opened, used, or damaged.
Refunds:
- Full Refund: Once your return is processed, you’ll receive a full refund for the cost of the product. Shipping charges are non-refundable.
- Processing Time: Refunds are typically processed within 5-7 business days after we receive your returned item. The refund will be issued to the original payment method.
How to Return Your Order:
- Contact Us: Reach out to our customer service team with your order number and reason for return.
- Return Authorization: Once we receive your return request, we’ll send you a return authorization and instructions on how to send your product back.
- Send It Back: Pack your cards securely in the original packaging (if possible) and ship them back to us.
- Receive Your Refund: After we receive the return, we'll issue your refund and notify you by email.